Support

Help and contact

Here are the quickest ways to answers. And if something isn't working, write to us; we usually reply within two working days.

Quick help

In the app, tap “Forgot password?” on the sign-in screen. You'll get a link by email.

In the app under Profile → Subscription → “Payment and invoices”. Every invoice is also sent by email.

Any time, effective at the end of the term, even without logging in. You get a confirmation by email right away.

Within 14 days of signing up, no reason needed, and you get everything back.

Kreidebuch runs in the browser and can be added to your home screen like an app.

Pricing, data, offline use, importing from other apps and more.

Questions about the app and your account	support@kreidebuch.de
Invoices and payments	rechnung@kreidebuch.de
Privacy and your data	datenschutz@kreidebuch.de
Anything else	info@kreidebuch.de

Have an idea or found a bug? Send it from the app under Profile → “Send feedback” and it reaches us directly.

Kreidebuch is offered by The Goodie Company GmbH, Siedlerstraße 4b, 97230 Estenfeld, Germany. More details in the legal notice.